• David Simpson

Google Analytics in Jira update brings reporting into Jira

Since we first released our Google Analytics integrations for Atlassian Cloud, they have been accessed over 200 million times by 10 million users.


The Jira app was launched last year allowing customers to collect analytics data within both Jira & Jira Service Management.


Today we release a new version which now not only collects analytics data, but also displays analytics reports within Jira.


The new improved reporting functionality delivers...


Analytics overview


For Jira as a whole, it delivers

  • Usage over time - dividing issue views between each location they can be viewed in

  • Top projects

  • Top issues

  • Top people

Project analytics


For each individual project, it delivers

  • Usage over time - dividing issue views between each location they can be viewed in

  • Top issues

  • Top people



People Analytics


The People Analytics screen is available to Jira administrators only.

It is accessed by selecting a person’s name on any of the other analytics report screens.

For each individual person, it delivers

  • Usage over time - dividing issue views between each location they can be viewed in

  • Top projects

  • Top issues

Issue Analytics


Detailed analytics for individual issues is available from the Google Analytics issue glance on the right hand side of the issue screen

For each individual issue, it delivers

  • Usage over time - dividing issue views between each location they can be viewed in

  • Top users


Portal Issue Analytics


Analytics for individual issues is available from the Google Analytics panel on the right hand side of the issue screen.


For each individual issue, it delivers

  • Usage over time - for issue views within the portal

Advanced Settings


Filter by Group Membership


You can now filter reports based on group memberships.

This is especially useful to understand how separate parts of your company, or partner organisations are using your Jira instance.



Print reports


All reports can be printed or exported to PDF. This allows administrators to share the report with other people within the organisation.


This is just the beginning. We'd love for you to try out the new version of Google Analytics in Jira by starting a 30 day trial.

We are actively improving the app and adding features.


If you are a current paying customer or using the trial, you will automatically be updated to the new version.


One other thing we'd also like to let you know is that we are winding down the previous

version of the app over the coming months.


For users of the previous free version, as time progresses, we will no longer be able to support multiple versions of the app. We will start by rate limiting the data collection in the next few days for, so if you are not ready to try out the new version, expect to see a drop in reported page views from February 2021. Thank you for using the app up until now and we hope that you will continue in the future.



28 views0 comments