David Simpson Apps
Policies

End User License Agreement (monday.com apps)

monday.com apps end user license agreement

This End User License Agreement ("Agreement") is a legal contract between you ("Customer", "you", or "your") and David Simpson Apps ("Provider", "we", or "us") governing your use of our monday.com Marketplace applications, related software, documentation, and services (collectively, the "Software Product").

By enabling, configuring, or using the Software Product, you agree to be bound by this Agreement. If you do not agree, you must not use the Software Product.

1. License Grant

We grant you a non-exclusive, non-transferable, revocable license to access and use the Software Product:

  • On one monday.com production account or instance per subscription.
  • For internal business purposes only.
  • Subject to your compliance with this Agreement.

2. Restrictions

You may not:

  1. Copy, modify, merge, adapt, translate, or create derivative works of the Software Product.
  2. Rent, lease, sublicense, distribute, sell, or otherwise transfer the Software Product to any third party.
  3. Reverse engineer, decompile, or disassemble the Software Product, except where expressly permitted by applicable law.
  4. Remove, obscure, or alter any proprietary notices or branding in the Software Product.
  5. Use the Software Product in violation of applicable laws or regulations.

3. Subscription, Evaluation, and Payment

  • Evaluation Period: You may use the Software Product free of charge in the first 14 days after installation (per monday.com Marketplace terms).
  • Billing: Continued use after the evaluation period constitutes acceptance of the applicable subscription plan, billed via monday.com’s payment system.
  • Fees: All fees are non-refundable except where required by law.
  • Non-Payment: If payment is not received, we may suspend or terminate access immediately.

4. Support Services

We may provide support at our discretion. Unless otherwise agreed in writing, no specific service levels are guaranteed.

5. Termination & Suspension

We may terminate or suspend your license immediately if:

  • You breach any provision of this Agreement.
  • You fail to pay subscription fees.
  • We detect a security or operational risk caused by your account.

Upon termination:

  1. All rights to use the Software Product immediately cease.
  2. You must remove/uninstall the Software Product from your monday.com account.
  3. You must ensure no further data is transmitted to us.
  4. We may delete your data after 30 days, subject to legal retention requirements.

6. Intellectual Property

  • The Software Product is licensed, not sold.
  • All intellectual property rights remain with us or our licensors.
  • This Agreement does not grant you any ownership rights.

7. Data Protection & Privacy

7.1 Roles

  • You are the Controller of any personal data you process through the Software Product.
  • We are your Processor, except where we determine processing purposes jointly (in which case we act as a joint controller).

7.2 Processing & Security

We will:

  1. Process personal data only on your documented instructions.
  2. Implement appropriate technical and organisational measures to protect personal data.
  3. Ensure confidentiality by all personnel with access.
  4. Notify you without undue delay of any personal data breach.
  5. Delete or return personal data upon request or termination, unless required by law to retain it.

7.3 Customer Obligations

You must:

  • Obtain all necessary consents for processing personal data.
  • Configure the Software Product in compliance with data protection laws.
  • Remove any personal data from the Software Product upon termination.

7.4 Sub-Processors

You authorise us to use the following sub-processors:

  • Amazon Web Services
  • Atlassian
  • monday.com
  • PostHog
  • Sentry

Some processing may occur outside the UK/EEA in compliance with applicable safeguards.

For details, see our Privacy Policy.

8. Security Disclaimer

We do not warrant that the Software Product will be error-free, secure from all cyber threats, or uninterrupted. You are responsible for your own data backups and security configurations.

9. Publicity & Aggregated Data

  • We may identify you as a customer in marketing materials unless you opt out in writing.
  • We may use aggregated, anonymised usage data for analytics and service improvement.

10. Warranty Disclaimer

The Software Product is provided “AS IS” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

  • Our total liability in connection with this Agreement will not exceed 100% of the most recent monthly, or annual subscription fee you paid.
  • We are not liable for indirect, incidental, special, or consequential damages.
  • Nothing in this Agreement limits liability for death, personal injury, or fraud caused by our negligence.

12. Changes to this Agreement

We may modify this Agreement from time to time. We will notify you of changes, and your continued use after the effective date constitutes acceptance.

13. Governing Law & Jurisdiction

This Agreement is governed by English law. The courts of England and Wales have exclusive jurisdiction, unless otherwise required by applicable law.

Contact Us:
David Simpson Apps
Email: hello@dsapps.dev