Struggling to measure team performance effectively? monday.com simplifies collaboration tracking, helping organisations save time and money while improving productivity.
Here's what you can achieve with monday.com:
- 346% ROI over 3 years – Motorola reported $121,000 in productivity gains and $123,000 saved on admin costs [1].
- Track key metrics like task completion rates, team engagement, resource usage, and project health.
- Use custom boards, automation, and dashboards to monitor progress in real time.
Key takeaway: Align metrics with business goals and use tailored boards and dashboards to turn collaboration data into actionable insights. Ready to optimise your team's performance? Let's dive in.
Measuring team performance in monday.com
Key performance metrics
Use monday.com to track crucial metrics that provide insights into team efficiency and project outcomes.
Here are some key metrics to monitor:
| Metric category | Key indicators | Purpose |
|---|---|---|
| Task management | Completion rate, overdue tasks, average completion time | Highlights workflow issues and bottlenecks |
| Team engagement | Cross-department collaborations, response times, update frequency | Evaluates communication effectiveness |
| Resource utilisation | Time tracking, workload distribution, capacity usage | Helps balance resources efficiently |
| Project health | Budget variance, milestone achievement, risk indicators | Ensures alignment with project goals |
For example, Universal Music Group saw a 517% account growth year-over-year and successfully managed 73 cross-department workspaces by focusing on these metrics [1]. This highlights how tracking the right data can lead to significant organisational improvements.
Connecting metrics to business goals
Aligning metrics with business goals ensures that you're measuring what truly matters. monday.com's customisation options make it easy to tailor tracking systems to your specific objectives.
Financial impact
Monitor metrics tied to business results. For instance, companies using monday.com have reported productivity gains of approximately $121,000 and savings of around $123,000 on administrative tasks [1].
Operational efficiency
Track workflow improvements using automation. Creative Ops Lead Vic Diesta at Canva shared:
"The fact that we've been able to adjust and adapt monday.com to meet our needs at two different times was incredibly important to us." [1]
Cross-department collaboration
Measure how well teams work together across various departments. Some organisations have reduced production times by up to 40% through better coordination and communication [1].
Once these metrics are in place, the next step is to design custom boards that capture and display performance data in real time.
How to build a KPI dashboard in monday.com
Creating boards for performance tracking
monday.com's board system helps you keep an eye on key collaboration metrics. Here's how you can create boards tailored to monitor your team's performance effectively.
Setting up performance boards
The drag-and-drop feature makes setting up boards straightforward. You can align your workflow with important metrics by organising sections such as:
| Board section | Purpose | Key components |
|---|---|---|
| Task metrics | Keep track of completion rates and deadlines | Status columns, due dates, priority levels |
| Team activity | Measure engagement and participation | Updates log, collaboration data, response times |
| Resource usage | Evaluate workload distribution | Time tracking, capacity indicators, allocation stats |
| Project progress | Track milestone progress | Timeline views, dependencies, completion percentage |
Once set up, you can enhance these boards with customised fields and automation to simplify data collection.
Adding custom fields and automation
Custom fields allow you to track performance data specific to your team. With monday.com, you can easily add fields that align with your needs. Examples include:
- Status labels to reflect different workflow stages
- Time allocation formatted in the 24-hour clock
- Response time indicators to measure efficiency
"Flexible to the extreme. Customize the platform to meet your most complex needs with drag-and-drop, from structuring a project to building robust workflows." [1]
Automation can help keep your data up-to-date and reduce manual work. Examples of useful automation include:
- Calculating average response times between team members
- Flagging overdue tasks and notifying the right people
- Automatically updating workload distribution metrics
- Sending performance alerts based on preset thresholds
For even more advanced functionality, consider integration providers like David Simpson Apps, who provide additional automation options to support detailed performance tracking within monday.com.
Enhance your workflows with David Simpson Apps
Discover powerful apps and integrations for monday.com, Atlassian, and Microsoft 365. Streamline processes, embed analytics, and boost collaboration.
Explore appsCreating performance dashboards
Turn your performance data into actionable insights using monday.com's dashboards. With its visualisation tools, you can create clear, data-driven views of your team's collaboration metrics.
Choosing dashboard components
Pick dashboard elements that best showcase your key metrics:
| Component type | Purpose | Benefits |
|---|---|---|
| Battery chart | Resource usage, workload balance | Highlights capacity with colour-coded indicators for quick understanding |
| Timeline view | Project progress, milestones | Tracks dependencies and completion rates visually |
| Numbers widget | KPI tracking, goal progress | Displays real-time metrics with custom targets |
| Chart widget | Performance trends, patterns | Presents data in formats like line, bar, or pie charts |
These tools make it easier to spot trends and base decisions on data. Once you've chosen the right components, you can tailor dashboards to meet the unique needs of each team.
Setting up team-specific views
Customise dashboards to give each team the data they need, building on your existing performance tracking strategy.
Focus your views by:
- Linking the right boards and datasets
- Defining time ranges and update schedules
- Applying filters specific to team requirements
For teams needing advanced analytics or automated reporting, David Simpson Apps provides tools that expand monday.com's capabilities. As Chris Funk, Senior Director of Product Innovation, notes:
"monday.com has enabled our group to launch more product categories and expand into more markets in way less time." [1]
Performance reports and data analysis
Turn collaboration data into actionable insights with monday.com's reporting features. These tools simplify tracking metrics and support data-driven decision-making.
Building performance reports
monday.com enables you to create detailed reports that highlight your team's collaboration and performance:
| Report type | Key metrics | Business impact |
|---|---|---|
| Workload distribution | Team capacity, resource allocation | Improve how resources are used |
| Project timeline | Milestone completion, delivery rates | Monitor project efficiency |
| Collaboration index | Team interactions, response times | Evaluate team collaboration |
| Cost analysis | Budget tracking ($), resource costs | Keep an eye on financial health |
Next, explore how to expand these reports with more advanced analysis tools.
Adding advanced analysis tools
Enhance your insights by integrating advanced analytics platforms. These tools complement the clarity of your custom dashboards and boards. David Simpson Apps, for instance, offers tools for embedding analytics and automating workflows, helping teams gain deeper insights from their data.
The Chadley Group illustrates the benefits of these tools. Christopher Thompson, Managing Director, shares:
"The app has resulted in a 50% reduction in administrative workload. Support has been phenomenal, accelerating and complementing monday.com as a platform." [2]
To implement advanced tools effectively:
- Link relevant data sources to create comprehensive reports.
- Set up automated schedules to refresh your data regularly.
- Build custom dashboards tailored to your team's needs.
- Define clear benchmarks to measure performance.
Conclusion
Monitor collaboration performance effectively on monday.com with a focused and practical approach. The platform has shown to be a reliable tool for organisations aiming to improve their collaboration metrics.
Effective tracking can deliver an impressive 346% ROI over three years, driven by productivity boosts and administrative cost reductions [1].
To keep your performance tracking sharp:
- Review dashboards regularly: Update and refine dashboards every quarter to match your current business goals.
- Align metrics with objectives: Make sure your metrics directly support your organisation's priorities.
- Gather team input: Ask your team which metrics provide the most useful insights for actionable improvements.
These steps help ensure your tracking system stays relevant and supports your business as it evolves.
With AI-powered features and customisation options, monday.com allows teams to adapt efficiently to shifting business needs. Combine these tools with built-in analytics to maintain a clear view of collaboration performance and encourage ongoing progress. This complements earlier discussions on dashboards and customised boards.
Take tracking to the next level with personalised integrations and analytics from David Simpson Apps.
FAQs
How can I make sure the metrics I track in monday.com reflect my business goals?
To ensure the metrics you track in monday.com align with your business goals, start by clearly defining the objectives you want to achieve. Use monday.com's customisable tools to structure your projects and workflows in a way that mirrors these goals.
With features like dashboards and custom reports, you can transform your data into clear, real-time insights. Focus on tracking key performance indicators (KPIs) that directly support your objectives, ensuring your team stays aligned and progress is measurable.
What are some automation examples that can improve performance tracking in monday.com?
Automation can significantly improve performance tracking in monday.com by streamlining repetitive tasks and enhancing efficiency. For example, you can set up automated workflows to update project statuses, notify team members of deadlines, or generate reports at regular intervals.
AI-powered tools can also provide real-time insights and help prioritise tasks, enabling faster and more informed decision-making. By reducing manual effort, automation allows your team to focus on strategic objectives and achieve better collaboration results.
How can I tailor dashboards in monday.com to suit the unique needs of my team?
You can easily customise dashboards in monday.com to align with your team's specific requirements. Using its intuitive drag-and-drop interface, you can organise projects, track progress, and create workflows that suit your team's goals.
Add widgets, adjust layouts, and display key metrics to ensure your dashboard provides the insights your team needs to collaborate effectively. This flexibility allows you to build a workspace that keeps everyone aligned and focused.