David Simpson Apps

Sign-In Problems

Sometimes Tableau requires sign-in to display reports within monday.com. The solution depends on which platform you are using.

Safari Users

If Tableau displays the sign-in screen and after signing in there is no update to the above screen:

Tableau sign-in screen in Safari

Follow the guidance in Some of my Safari users cannot see the content in an app.

monday.com Desktop App Users

The desktop application cannot open sign-in screens in new windows or tabs, preventing report access.

Sign-in prompt in the monday.com desktop app

Solution: View monday.com in a desktop browser instead.

monday.com Mobile App Users

The mobile app cannot open authentication windows, blocking report viewing.

Sign-in prompt on mobile

Solution: View monday.com in a desktop browser instead.