Support documentation for all David Simpson Apps integrations on the monday.com marketplace.
Billing & Subscriptions
- How do I pay for an app?
- How does app pricing work?
- Why do our apps require a paid subscription?
- Will my free trial automatically become a paid subscription?
- How to apply a discount to a monday.com app subscription
- How to cancel an app trial
- How to cancel an app subscription
- How to uninstall an app
- How to rate an app in monday.com
- Free subscriptions for non-profits
Invoices & Tax
- I need a tax invoice for my app subscription
- I need a refund for my app subscription
- My organisation is tax exempt — how do I get a refund on the tax?
Troubleshooting
- Why is the app view area empty?
- Error message: App is not available
- Error messages from monday.com and their meaning
- Some Safari users cannot see app content
- How to allow third-party cookies in your browser
- How to perform a hard refresh in common web browsers
- How to access the browser console