David Simpson Apps
Support • Shared documentation for monday.com apps

Why is the app view area empty?

App views can appear blank due to browser extensions or network-level policies blocking the app's content.

Browser Content Blockers

Extensions such as AdBlock Plus, Ghostery, DuckDuckGo Essentials, and Privacy Badger can prevent apps from loading. To diagnose:

  1. Disable your content blocker and refresh the page.
  2. If the app loads correctly, add the app's domain to your blocker's allow list.

Network-Level Blocking

Some organisations block untrusted domains at the network level. To diagnose, open the browser console and inspect the iframe element — a blocked request will show a firewall redirect:

Example of firewall block in browser console

Domains to Allow

Add these domains to your browser extension or network allow list:

  • https://*.monday.app/ (Microsoft 365 SharePoint apps)
  • https://monday.dsapps.info/ (monday.com marketplace apps)
  • https://everyday.dsapps.info/ (other marketplace apps)