• David Simpson

Google Analytics in Jira Service Desk released

Updated: Jun 12, 2020

After successfully bringing Google Analytics tracking to Confluence Cloud, we've decided that Jira Service Desk Cloud needed our attention.

From today, we can announce that Google Analytics in Jira Service Desk is now available on the Atlassian Marketplace.

Right now it simply adds the Google Analytics tracking code to Jira Service Desk and sends the page view with a bunch of meta data such as Project ID, Issue ID and Atlassian Account ID to Google Analytics. We also provide a custom Google Analytics report to help you understand your customers support needs.

This is a great start upon which to build in more functionality in the future.

If you run an instance of Jira Service Desk Cloud, we'd welcome you to try it out for free and let us know what features you are interested in seeing within the app.

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