David Simpson Apps

Sign-In Problems

Sometimes Power BI requires sign-in to display reports within monday.com. The solution depends on which platform you are using.

Safari Users

If Power BI displays the sign-in screen and after signing in there is no update:

Power BI sign-in screen in Safari

Follow the guidance in Some of my Safari users cannot see the content in an app.

monday.com Desktop App Users

Power BI must open the sign-in screen in a new window or browser tab. The desktop application does not support this, preventing report access.

Sign-in prompt in the monday.com desktop app

Solution: View monday.com in a desktop browser instead.

monday.com Mobile App Users

The mobile app cannot open authentication in a separate window or tab, blocking report viewing.

Sign-in prompt on mobile

Solution: View monday.com in a desktop browser instead.